PhonePe becomes India’s largest UPI app which is downloaded by more than 10 million people from Google Play Store. But the problem is they aren’t able to response customer’s query.
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A PhonePe user told us that “When I’m going to recharge my phone, PhonePe is not showing the West Bengal circle. So how can I recharge my phone? That’s why I submitted a complaint within the app but they are not replying” and here’s the screenshot –
As you can see in the screenshot above the customer support of PhonePe is not replying back even after 7 days and still, the support ticket is pending.
We think PhonePe should resolve this issue as early as possible. Otherwise, the PhonePe users from West Bengal can’t recharge their phones.