WBSEDCL Customer Care Numbers, Toll Free Numbers and Office Address

WBSEDCL Customer Care Numbers Are Here!

WBSEDCL Customer Care: Are you searching for WBSEDCL toll free customer care numbers and their office address? If yes then in this page you will get all the important details of WBSEDCL. West Bengal State Electricity Distribution Company or WBSEDCL, in short, was established in 2007 and this company is currently distributing power to 96% of West Bengal.

WBSEDCL Customer Care Numbers, Toll Free Numbers and Office Address

WBSEDCL Customer Care

Did you know that more than 1 crore customers are using their power supply? This electricity distribution company is working hard to provide power to every urban and rural area of West Bengal.  Recently, WBSEDCL has launched  “VIDYUT SAHAYOGI”  app by which anyone can enjoy the following facilities:

  • Registration of Mobile Number
  • Bill Information Checking
  • Complaint Docketing if anything goes wrong
  • Direct Application of New  Electricity Connection
  • Electric Bill payments by using  ATM cum Debit Card, Net Banking and Credit Card. Plus, customers can avail 1% additional rebate by using this facility.

You can also get the same benefit by using their official website: WWW.WBSEDCL.IN

WBSEDCL Customer Care Numbers, Toll Free Numbers and Office Address

WBSEDCL Toll Free Customer Care Numbers

WBSEDCL Toll Free Customer Care Numbers:

  • 1800 345 3201
  • 1800 345 3206
  • 1800 345 3212
  • 1800 345 3213
  • 1800 345 5220
  • 1800 345 5221

WBSEDCL Theft Reporting Toll Free Number: 1800 345 2787

WBSEDCL CUSTOMER CARE (KOLKATA) NUMBERS:

  • 033 2359 8128
  • 033 2359 8128

WBSEDCL Customer Care Office Address

WBSEDCL CUSTOMER CARE ADDRESS:

Vidyut Bhawan, Block-B, Second Floor, Salt Lake,  Kolkata, WB, India, PIN Code – 700091

You can also try 24×7 helpline number: 1912 (other than Kolkata circle).

Address and Contact Details of Ombudsman: Office of the Ombudsman, WB Electricity Regulatory Commission, Bikalpa Shakti Bhawan, 3rd Floor, J-1/E.P.Block, Sector-V, Salt Lake City, Kolkata – 700091. Phone Number – 033 2357 2416, FAX Number – 033 2357 2415

Official Social Accounts of WBSEDCL: Facebook (Official Account)

Official Website of WBSEDCL: WWW.WBSEDCL.IN

What you can do through official WBSEDCL website?

  • Consumer Registration
  • Online application for new connection & load enhancement
  • Online Bill Payment through various payment modes
  • Payment receipt downloading
  • View bill info quickly
  • Docket your complaints online

WBSEDCL Online Payment through their official website

Step 1: Visit wbsedcl.in and you will see an option like “Online Payment“, click on it.

Step 2: If you are already registered on this portal then you can click on “Pay (Registered Consumers)” if not then you can register on WBSEDCL. Otherwise, without doing this step simply click on “Quick Pay“.

Step 3:  Now you will be redirected to their “Quick Pay” service. Enter your consumer Id, captcha text and click on “Proceed“.

Step 4: Your details will appear on the next screen. Click on “View Unpaid Bill“. Select your unpaid bill and then “Next“.

Step 5: Now select your Payment gateway. You can choose “Billdesk” to pay bills through Debit, Credit card or Net Banking. Otherwise, if you want to pay through Paytm then you need to select Paytm as a payment gateway. You also need to put a check mark on “ I agree with T&C“.

Step 6: Complete your payment by verifying your one-time password and then you are done. That’s it.

WBSEDCL online payment through PhonePe app

Step 1: Open “PhonePe” app on your smartphone. Register on it and setup UPI if you are a new user. If not, then skip this step.

Step 2: Click on “Electricity” and Choose “West Bengal State Electricity“.

Step 3: Enter your customer Id and your mobile number.

Step 4: It will show your unpaid bill and due date. Now, you can pay the total amount through UPI (faster and easier), Credit or Debit card.

Step 5: Complete your payment. Done!

WBSEDCL online payment through Paytm app

Step 1: Download and open Paytm app on your phone and then click on “Electricity” icon.

Step 2: Choose your state as “West Bengal” and “West Bengal State Electricity Distribution Company Ltd” as Electricity Board.

Step 3: Enter your consumer Id and then click on “Proceed“.

Step 4: On the next screen it will show your unpaid bills just like other apps. Choose it and press “Confirm“.

Step 5: Click on “Proceed to pay” and complete your online payment through your suitable payment mode. That’s it. You’re done!

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10 Responses

  1. MUSTAFEEZ AHMAD says:

    I TRIED TO PAY MY ELECTRICITY BILL OF RS 1108.80 ON 23-04-2018 THROUGH PAYTM UPI THAT TIME MONEY WAS SUCCESSFULLY PAID BY PAYTM UPI BUT ON WBSEDCL PORTAL SHOWING STATUS PENDIING.AT LAST ON 26-04-2018 ON WBSEDCL PORTAL STATUS IS SHOWING FAILURE BUT MY MONEY HAS NOT BEEN REFUNDED ANYWAY .PLEASE SORT OUT MY PROBLE SOON. I ALSO FORWARD THIS TO ([email protected]) but nobody reply me.i want my refund
    CUSTOMER ID: 513156917

  2. AJOY SHIL says:

    very poor service

  3. AJOY SHIL says:

    customer care support very poor service

  4. Pulak chakraborty says:

    Frequent power cut and low voltage bellow 150 volt. At Makardah Karri Para.

  5. I’m HAFIJUR Me vill-kemdijamboni’ post- Guiadaha, ps- garhbeta dist-medinipur. Sir mera village me pura ke electric chori ke h sabki mitar he lekin koi miter se electric use nahi karte h sabke sab chiri karte chahe wo neta yaa public ho,or jo miret estemal karte unko badi problems hote he, or chori electric se har gharpe hetar Estella karte h, plz plz plz me chahtahu sir eske kuch kare take chori karne ki wajase baki sabko problems na ho….

  1. September 27, 2017

    […] WBSEDCL Toll Free Customer Care Numbers and Office Address […]

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